Knowledge Management for Healthcare with Angela Simpson
World class service at your employees' fingertips!
Angela AB Simpson Innovation LLC is a transformational company dedicated to helping healthcare organizations seeking to optimize the knowledge of their most experienced frontline staff to achieve world class care across the enterprise.
We accomplish this with a knowledge management system (KMS) that combines an innovative application with a methodology for displaying information that is based in the principles of visual communication. Together, we will build a database for your employees that will draw their attention, help them understand what they need to do at the time they need to do it, and increase procedural and regulatory adherence.
Implementing a KMS with an experienced partner leads to a reduction in training time for your staff while raising satisfaction scores from both your employees and your customers!
Meet Angela
Certified Upland Panviva Partner
The right partner for your implementation and management strategy improves the return on your investment and makes a significant difference in the impact to you and your staff. With 25 years of healthcare experience, a master’s degree in Health Communication from the University of Illinois, and nearly a decade working in knowledge management with Panviva; I can help you give your frontline staff the tools they need to provide world class care!
I started out working the frontline in healthcare scheduling appointments for multiple specialists and worked my way up to directing contact centers for both the carrier and delivery side of a vertically integrated healthcare system. I understand your world because I have lived it!
What I Specialize In
Implementation Strategies
Content Migration
Collaborative Engagement
Digital Transformation
Centers of Excellence
Turning chaos into bright ideas!
“Working with Angela made my life so easy. I just showed her our roadmap and she took it from there.”
- Joyce
Quality Manager
“Angela's experience in establishing a Panviva Center of Excellence in the healthcare setting makes her a valuable addition to our team of Panviva Partners.”
- Stephen
Former Panviva CMO
“This optimization project would have taken a year longer, if it hadn't been for the Panviva Administration Team directed by Angela.”
- Dave
Sr Consultant
Bright Ideas
